Effective Date: April 01, 2025
Website: https://sakthivelpannerselvam.com/
At Sakthivel Pannerselvam, we are committed to delivering your orders in a timely and secure manner. This Shipping Policy explains how physical products are processed and shipped when purchased through our website.
1. Order Processing Time
- All orders are processed within 1 to 3 business days after successful payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next working day.
- If there is an unexpected delay, customers will be informed via email or phone.
2. Shipping Coverage
We currently ship across:
- India (all major serviceable pin codes)
- International shipping may be available for selected products upon request.
If your location is not serviceable, we will contact you after purchase.
3. Estimated Delivery Time
Delivery timelines may vary based on location and courier availability.
Within India:
- Metro Cities: 3 to 7 business days
- Other Cities / Towns: 5 to 10 business days
- Remote Areas: 7 to 14 business days
International Orders:
- Usually 7 to 21 business days, depending on destination and customs clearance.
4. Shipping Charges
- Shipping charges, if applicable, will be displayed during checkout.
- Free shipping may be offered on selected products or promotional campaigns.
5. Order Tracking
Once your order is dispatched:
- A tracking ID and courier details will be shared via email, SMS, or WhatsApp (where applicable).
- Customers can track shipments directly through the courier partner’s website.
6. Failed Delivery Attempts
If delivery fails due to:
- Incorrect address
- Wrong phone number
- Recipient unavailable repeatedly
The order may be returned to us. Re-shipping charges may apply.
7. Damaged or Missing Packages
If your package arrives damaged or incomplete:
- Notify us within 48 hours of delivery.
- Share clear photos/videos of the package and product.
- We will review and resolve the issue as quickly as possible.
8. Digital Products / Courses / Services
For online courses, webinars, downloadable resources, consultations, or digital access products:
- No physical shipping applies.
- Access details will be sent to your registered email or phone after payment confirmation.
9. Address Changes
If you need to modify the shipping address after placing an order, contact us immediately. Changes are possible only before dispatch.
10. Contact Us
For shipping-related support:
Email: helpdesk@tamilbusinesstribe.com
Website: https://sakthivelpannerselvam.com/ (sakthivelpannerselvam.com)
11. Policy Updates
We reserve the right to modify this Shipping Policy at any time without prior notice. Updated versions will be posted on this page.
